Privacy Policy

This Privacy Policy applies between you, the user of this website, and KS Bloomery Ltd, the owner and operator of this website. KS Bloomery is committed to protecting your privacy and handling your personal data responsibly and transparently.

This policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or contact us.

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: ks@ksbloomery.co.uk
Phone: 07838 815 815

1. Definitions

Data means all information submitted to KS Bloomery via this website, including personal data as defined under UK data protection law.

Cookies are small text files stored on your device to help improve website functionality and user experience.

UK GDPR refers to the UK General Data Protection Regulation.

User / You means any individual accessing this website who is not acting as an employee or service provider of KS Bloomery.

Website refers to this website and any associated sub-domains.

2. Scope of This Privacy Policy

This Privacy Policy applies only to your use of this website. It does not apply to external websites linked from our site, including social media platforms. We encourage you to review the privacy policies of any third-party websites you visit.

For the purposes of UK data protection law, KS Bloomery Ltd acts as the data controller.

3. Data We May Collect

We may collect the following personal and technical information:

• Name
• Email address
• Telephone number
• Order and enquiry details
• Postcode or general location (if provided)
• IP address
• Browser type and device information
• Website usage and interaction data

4. How We Collect Your Data

Your data may be collected when:

• You contact us via email, phone, or website forms
• You place an order or submit an enquiry
• You sign up for marketing communications
• You interact with our website, which may use cookies and analytics tools

5. How We Use Your Data

Your data may be used to:

• Respond to enquiries and provide customer support
• Process and fulfil orders
• Improve our products, services, and website experience
• Send marketing communications where consent has been given
• Meet legal, accounting, or regulatory obligations

We do not sell or rent your personal data to third parties.

6. Marketing Communications

We will only send marketing communications where you have given consent or where soft opt-in consent applies under UK law. You may withdraw your consent at any time by using the unsubscribe link in our emails or by contacting us directly.

7. Use of Analytics, Tracking & Advertising Tools

KS Bloomery uses trusted third-party analytics and advertising tools to understand how our website is used, improve performance, and deliver relevant content and advertising.

These tools may collect information such as pages visited, time spent on the website, product interactions, device type, browser information, and anonymised location data. This data does not directly identify you.

The tools we use may include:

• Google Analytics & Google Search Console – to analyse website traffic, performance, and search visibility
• Google Ads & Google Tag Manager – to manage advertising campaigns and measure their effectiveness
• Meta (Facebook) Pixel – to understand website interactions and deliver relevant advertising on Meta platforms
• Microsoft Clarity – to analyse user behaviour through anonymised session recordings and heatmaps

These services may use cookies or similar technologies. Data is processed in accordance with UK data protection laws and the privacy policies of the respective providers.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data, including secure servers, restricted access, and internal safeguards.

If you believe your data has been misused, lost, or accessed without authorisation, please contact us immediately at ks@ksbloomery.co.uk.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Some data may be retained in backups for legal or regulatory reasons.

10. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to data processing
• Request data portability
• Withdraw consent at any time

To exercise any of your rights, please contact us at ks@ksbloomery.co.uk.

If you are not satisfied with how your data is handled, you may contact the UK Information Commissioner’s Office (ICO) at https://ico.org.uk/.

11. Cookies

This website uses cookies to improve functionality, analyse performance, and personalise content.

Cookies may include:

• Strictly necessary cookies – essential for website operation
• Performance and analytics cookies – help us understand how visitors use the website
• Functionality cookies – remember your preferences
• Advertising cookies – help deliver relevant advertising

You can manage or disable cookies through your browser settings or via our cookie consent banner. Disabling cookies may affect certain website features.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. Any updates will be published on this page. Continued use of the website indicates acceptance of the updated policy.

This Privacy Policy was last updated in February 2026.