Refunds typically take 5–7 working days to return to the original payment method, depending on your bank.
How long do refunds take?
Can I refuse the bouquet on delivery?
Yes. If you’re unhappy on arrival, you can refuse delivery to start the return or replacement process.
What if I’m not happy with my flowers?
Flowers are perishable. You can request a refund or replacement if you contact us within 1 hour of receipt and provide details (photos help).
