Not always. Each arrangement is handmade and flowers are seasonal, so small variations are normal. We keep the overall style, colour palette, and value the same.
Frequently Asked Questions
- Show All
- Care & Longevity
- Delivery
- Ordering & Product Details
- Pre-Orders & Seasonal Collections
- Returns, Refunds & Issues
Do your bouquets look exactly like the photos?
How do I care for my bouquet?
Keep flowers in a cool spot, away from direct sunlight and radiators. Refresh the water, trim stems, and remove any leaves below the waterline.
How long do refunds take?
Refunds typically take 5–7 working days to return to the original payment method, depending on your bank.
How long will the flowers last?
Longevity varies by flower type, season, and home conditions. With good care, most bouquets stay fresh for several days.
Should I pre-order for Valentine’s Day?
Yes. Pre-ordering helps secure the best stems and ensures smoother fulfilment during peak deman
What does “Pre-Order” mean?
It means the bouquet is prepared for a future delivery date, usually for seasonal events or limited collections.
What happens if the recipient isn’t available?
We’ll follow the delivery instructions provided. If delivery can’t be completed, re-delivery may require an additional charge.
What if a specific flower is not available?
We may substitute with blooms of equal or greater value, chosen to match the design and feel of the bouquet.
What if I’m not happy with my flowers?
Flowers are perishable. You can request a refund or replacement if you contact us within 1 hour of receipt and provide details (photos help).
